After Sales Services

The After Sales Services is one of the strategic organs of Khorshid Daryaye Shargh Co.  (SINGER). This company takes the following actions for rendering the after sales services to the customers:

  • To allocate one free of charge 5-gdigit special line (with 30 line capacity) for easy and rapid communication of the customers all over Iran with the employees and technicians of after sales services
  • To dispatch the expertise groups to the customer’s factory for rendering the required after sales services at premise (in context of guaranty or beyond the same)
  • To present the after sales special cards to the VIP customers of the company and the possibility for periodical and regular visit to the customers’ factories in provinces and regions
  • To convene the training workshops for the personnel of the customer’s factories aiming on promotion of the employee’s knowledge
  • To remind some significant points to the loyal customers in relation with services and/or maintenance of machinery through phone call